Shipping policy

LIVELY MADE SHIPPING POLICY

PROCESSING TIME

Lively Made is a made-to-order shop. Each item is created specifically for you after your order is placed.

Our standard processing time is 10–15 business days from the date your order is placed. Business days do not include weekends or holidays.

Please note that processing time is separate from shipping/transit time. Once your order has been completed and shipped, delivery time will depend on the shipping carrier.

Occasionally, supplier availability, transfer availability, high order volume, weather, or other circumstances outside of our control may cause delays. If a significant delay affects your order, we will communicate with you.

SHIPPING RATES

Standard shipping within the United States is a flat rate of $6.99.

Orders of $75 or more qualify for FREE standard shipping. The $75 minimum is calculated after discounts and before applicable taxes.

At this time, Lively Made is shipping only. We do not offer local pickup or local delivery.

SHIPPING CONFIRMATION & TRACKING

Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided during checkout.

Please allow time for the carrier to scan and update your tracking information after your shipping label is created.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

CARRIER DELAYS & DELIVERY ISSUES

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's operations and timelines.

Lively Made is not responsible for delays caused by the shipping carrier. If tracking shows a delivery issue, including a package that is lost in transit or delivered to the wrong address by the carrier, please contact us so we can help determine the appropriate next steps with the carrier.

If tracking shows that a package was successfully delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier for additional delivery information.

RETURNED PACKAGES

If a package is returned to Lively Made because of an incorrect or incomplete address provided at checkout, the customer may be responsible for additional shipping charges to have the order shipped again.

QUESTIONS

If you have questions about your order or shipping, please contact Lively Made using the contact information provided on our website.