Terms of service

LIVELY MADE TERMS OF SERVICE

By accessing the Lively Made website or placing an order with Lively Made, you agree to the terms and policies outlined below.

ORDERS & PAYMENT

All orders must be paid in full at the time of purchase. Once an order has been submitted, please review your confirmation carefully to ensure your order details and shipping address are correct.

Because our products are made to order, we cannot guarantee that an order can be changed or canceled once it has been placed.

MADE-TO-ORDER ITEMS

Lively Made is a made-to-order shop. Items are created specifically for you after your order is placed.

Our standard processing time is 10–15 business days from the date your order is placed. Business days do not include weekends or holidays.

Processing time does not include carrier transit time after your package has shipped.

Occasionally, supplier availability, transfer availability, high order volume, or other circumstances outside our control may cause delays. If a significant delay affects your order, we will communicate with you.

PRODUCT APPEARANCE

We make every effort to represent our products accurately. However, colors may appear slightly different due to lighting, photography, monitor or device settings, and natural variations between garments.

Graphic placement and appearance may also vary slightly from product photos or mockups. These variations are not considered defects.

SIZING

Customers are responsible for reviewing the sizing information provided before ordering. We do not accept returns or exchanges due to incorrect size selection, fit preference, or change of mind.

RETURNS & STORE CREDIT

All sales are final. Lively Made does not accept returns or exchanges.

If an item arrives damaged or you receive an incorrect item due to an error on our part, you must contact us within 3 days of delivery and provide clear photos of the issue.

Approved claims will receive store credit for the affected item. Refunds to the original payment method are not offered.

Please refer to our Return & Store Credit Policy for complete details.

SHIPPING

Customers are responsible for providing a complete and accurate shipping address at checkout.

Lively Made is not responsible for carrier delays after an order has been transferred to the shipping carrier. Issues involving lost, stolen, delivered incorrectly, or returned packages will be handled according to the circumstances of the shipment and applicable carrier procedures.

Shipping charges and any applicable free-shipping promotions are displayed at checkout.

PERSONAL USE

Unless otherwise stated, products purchased through Lively Made are intended for personal use and may not be reproduced or resold using Lively Made branding, product photography, graphics, or other protected content without permission.

WEBSITE USE

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or use the website for unlawful or fraudulent purposes.

We reserve the right to refuse or cancel orders when reasonably necessary, including suspected fraud, pricing or listing errors, product unavailability, or other circumstances that prevent us from fulfilling an order.

CHANGES TO THESE TERMS

Lively Made may update these Terms of Service as the business, website, or policies change. The terms available on the website at the time of purchase will apply to that order, except where applicable law requires otherwise.

CONTACT

Questions regarding an order or these Terms of Service may be directed to Lively Made through the contact information provided on our website.